Under "Expert Monitoring / Service Escalations" you can access an overview of all service escalations. In the header there are two buttons.
Provides the option to hide individual table columns.
Link to the input form for creating a new service escalation.
New service escalation:
There is a button in the header of the input form used for creating a new service escalation.
Returns to the service escalation overview (without saving).
|Field name||Required Field||Description|
The container in which the service escalation is to be created
|Services||The hosts to be affected|
|Services excluded||The hosts that are not to be affected|
|Service Groups||The service groups that are to be affected|
|Service Groups excluded||The service groups that are not to be affected|
|First escalation notice||Point from when the escalation takes effect (number of notifications)|
|Last escalation notice||Period when the escalation ends (number of notifications)|
|Notification interval||How often notifications are issued (in minutes)|
|Timeperiod||The period during which notifications should be sent|
|Contacts||The contacts that should be notified|
|Contactgroups||The contact groups that should be notified|
|Serviceescalation options||The statuses that trigger a notification|